Burnout syndrome is a disorder of
psychological depressive character, preceded by intense mental and physical
exhaustion, defined by Herbert J. Freudenberger as "(...) a state of
physical and mental exhaustion whose cause is closely tied to professional
life."
Prevention
Considering that Burnout is a
psychosocial stress related to certain conditions and work organization, it is
important to identify their risk factors so that they can think of appropriate
interventions to prevent, reduce or eliminate the Burnout Syndrome. With regard
to the employee, this review should consider? their coping strategies to
stressful situations, seeking to share their difficulties with superiors,
colleagues, friends and family. A balanced life, with leisure activity and
healthy living habits, also helps in preventing the syndrome.
Accordingly
the worker must:
One. Have
positive attitudes toward work: (a) compliment people serving on their progress
in developing positive relationships with them, (b) seek to maintain confidence
even when failures occur, (c) keep in mind that meet / assist people is your
job, so this is a professional situation (d) seek to adjust attitudes and
expectations according to each case and situation. The professional is not
solely responsible for the welfare of serving.
2nd. Manage
time appropriately: (a) establish realistic goals and flexible, (b) establish
priorities among tasks, (c) dominate the pace of work, (d) enjoy free time
pleasantly, having clear that free time is not only rest but rewarding perform
activities.
3rd. Define
responsibilities: (a) clearly define the functional, (b) use all available
resources to work, (c) have adequate knowledge & control over your desktop,
(and) ask for help both from a technical standpoint as emotional.
4th. Staying
open: (a) to make changes in the workplace, (b) modifying the working methods
(c) request feedback on how their work is being carried out and, as a result,
accept changes and suggestions.
5th. Keep up
to date: (a) pursue the courses, seminars and discussion groups, (b) improve
communication skills and interpersonal relationships.
6th. Taking
care of yourself: a) caring for others depends on their care, (b) remember that
you are an important part of the professional relationship / client but not the
only, (c) remember that your physical and mental health is your responsibility,
part of their instrumental work. Always have in mind that you chose this
profession.
Treatment
There are different forms of
intervention at the individual level, however, it is important to note its
limitations and may even mask the problem because of the consensus that Burnout
has its roots in work organization. There are important warnings about consequences
when thinking about interventions directed solely to the worker. This focus of
intervention no doubt that benefits the worker, even if temporarily, however,
may reinforce the misconception that this is a problem of the individual and it
is up to your solution, reinforcing their sense of failure, isolation and low
self-esteem. Intervention should focus on work organization, embodiment and
broader social context. Burnout is not an intrapsychic phenomenon, but
psychosocial.
In suspected cases of illness, the
employee should seek medical and psychological help to perform the appropriate
diagnosis, given that Burnout symptoms and difficulties similar to other
pathologies labor. If the diagnosis is confirmed, treatment is usually
accomplished through cognitive behavioral therapy with a focus on coping
mechanisms for stressful situations at work.
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